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Privacy Policy

Last updated : 2026-03-15

1. Introduction

At BetterClean, we are committed to protecting your privacy and personal data. This policy explains how we collect, use, store and protect your information.

2. Information Collected

Personal information: name, email, address, phone, date of birth. Order information: purchase history, preferences, payment (processed securely). Technical data: IP address, browser, cookies.

3. How We Use Your Information

Process and ship your orders. Contact you regarding your orders. Improve our products and services. Marketing communications (with consent). Fraud prevention. Legal obligations.

4. Sharing Your Information

We never sell your data. Sharing only with: delivery partners, secure payment processors, legal authorities if required, or with your explicit consent.

5. Data Security

We use technical and organizational security measures to protect your data. All transactions are encrypted through secure platforms.

6. Your Rights

Under Canadian law, you can: access your data, correct inaccurate information, request deletion, object to processing, withdraw your consent.

7. Cookies

We use cookies to improve your experience and analyze traffic. Manage your preferences in your browser settings.

8. Data Retention

Data retained as long as necessary for our services and legal obligations. Order data retained for 7 years for accounting purposes.

9. Contact

For any questions: support@bettercleans.ca | 1-800-BETTERCLEAN

10. Changes

We reserve the right to modify this policy at any time. Please check this page regularly.